At we111, we treat your personal data with the same seriousness we apply to platform security. This Privacy Policy explains exactly what information we collect, how we use it, who we share it with, and the rights you hold as a player. We believe in full transparency — no hidden surprises, no data sold to third parties.
Six principles that define how we111 handles every byte of data associated with your account.
we111 does not sell, rent, or trade your personal data to any third-party marketing company. Your information exists solely to operate and improve your gaming experience — nothing else.
All data transmitted between your device and we111's servers is encrypted using TLS 1.3 with 256-bit AES. Stored data — including CNIC scans and payment details — is encrypted at rest using the same standard.
We collect only the data we genuinely need to run the platform, verify your identity, and process your transactions. If we do not need it to operate we111 properly, we simply do not ask for it.
You have the right to access, correct, export, or delete your personal data at any time. we111 processes all data rights requests within 30 days of receipt — free of charge.
We retain your data only for as long as your account is active, or as required by applicable AML and regulatory obligations. Once the retention period ends, data is securely deleted or anonymised.
In the unlikely event of a data breach affecting your personal information, we111 will notify you via your registered email address within 72 hours of becoming aware of the incident, with full details of what occurred and what steps we have taken.
Summary: This Privacy Policy explains how we111 (we111.net) collects, processes, stores, and protects your personal data. By creating a we111 account or using any part of the platform, you acknowledge that you have read and understood this policy. If you have questions, contact us at [email protected].
1.1 we111 (accessible at we111.net and referred to in this document as "we111", "we", "us", or "our") is an online casino and sports betting platform operating under international gaming standards. We are committed to protecting the privacy and personal data of every player who registers on or visits the we111 platform.
1.2 This Privacy Policy applies to all personal data collected through the we111 website, mobile web interface, any we111-branded applications, customer support channels, and any other touchpoints through which you interact with we111. It covers data collected from players based in Pakistan and other jurisdictions where we111 operates.
1.3 we111 acts as the data controller for all personal data collected on the platform. This means we111 determines the purposes and means of processing your personal data and is responsible for ensuring that processing is carried out lawfully, fairly, and transparently.
1.4 This policy should be read alongside we111's Terms & Conditions and Responsible Gaming Policy, both of which contain provisions relevant to your use of the platform and your rights as a player.
2.1 we111 collects personal data in several ways — directly from you when you register and use the platform, automatically through your use of the website, and from third-party service providers involved in payment processing and identity verification.
We may receive additional data about you from identity verification partners (for KYC compliance), payment processors, fraud detection services, and, where applicable, publicly available sanctions and politically exposed persons (PEP) screening databases. This data supplements your account information to help us comply with anti-money laundering (AML) obligations.
| Data Category | Examples | Legal Basis |
|---|---|---|
| Identity Data | Name, CNIC, date of birth | Legal obligation (KYC/AML); contract performance |
| Contact Data | Email, mobile number, address | Contract performance; legitimate interests |
| Financial Data | Wallet numbers, bank details, crypto addresses | Contract performance; legal obligation |
| Technical Data | IP address, device ID, browser | Legitimate interests (fraud prevention, security) |
| Usage Data | Bet history, game sessions, page views | Legitimate interests (platform improvement) |
| Communications | Support messages, complaint records | Legitimate interests; legal obligation |
3.1 we111 processes your personal data for the following specific purposes:
3.2 we111 will not use your personal data for any purpose that is incompatible with those listed above without first obtaining your explicit consent or as otherwise required by law.
4.1 we111 does not sell your personal data. We share your data only in the following limited circumstances:
All third parties who receive we111 player data are contractually bound to process that data only for the stated purpose, to maintain appropriate security standards, and to delete the data when the purpose has been fulfilled.
5.1 we111 uses cookies and similar technologies (including web beacons, pixel tags, and local storage objects) to operate the platform, remember your preferences, and improve your experience.
5.3 You can manage cookie preferences through your browser settings. Please note that disabling cookies beyond the strictly necessary category may impair certain platform features. we111 does not use third-party advertising or retargeting cookies.
6.1 we111 retains personal data for as long as your account is active and for a defined period following account closure, as required by our legal and regulatory obligations:
6.2 At the end of the applicable retention period, personal data is securely deleted from active systems. Backup copies are purged on a rolling schedule. Data that cannot be deleted (for example, aggregated anonymised analytics data) is stripped of all identifiers so that it can no longer be linked to any individual.
7.1 we111 implements a comprehensive, layered security programme to protect your personal data. Security measures include but are not limited to:
7.2 While we111 applies industry best practices, no system can be guaranteed to be 100% secure. Players are encouraged to use strong, unique passwords for their we111 accounts, enable 2FA, and contact support immediately at [email protected] if they suspect any unauthorised access to their account.
🔒 Security Tip: we111 staff will never ask for your password, OTP code, or full payment details through live chat or email. If you receive such a request, do not respond — report it to [email protected] immediately.
8.1 As a we111 player, you hold the following rights in relation to your personal data. To exercise any of these rights, contact we111 support with a clear description of your request. We will acknowledge your request within 5 business days and provide a substantive response within 30 calendar days.
8.2 Please note that certain rights are subject to legal limitations. For example, we111 cannot delete transaction records or KYC documents before the end of the mandatory AML retention period, even if you request erasure. In such cases, we111 will explain exactly what data can be deleted and what must be retained, and why.
8.3 Marketing opt-out. You may withdraw consent for marketing communications at any time by clicking the unsubscribe link in any marketing email, or by adjusting your notification preferences in your account settings. Withdrawal of marketing consent does not affect the lawfulness of any processing carried out before the withdrawal.
⚠️ 21+ Only: we111 strictly prohibits use of the platform by anyone under the age of 21. We do not knowingly collect personal data from individuals under 21. If you believe a minor has registered on we111, please contact us immediately at [email protected].
9.1 Age verification is a mandatory part of the we111 registration process. CNIC verification ensures that all registered players meet the minimum age requirement of 21 years. Accounts for which age cannot be verified will be suspended until verification is completed satisfactorily.
9.2 If we111 discovers that personal data has been collected from a person under the age of 21 — whether through circumvention of the age verification process or any other means — we111 will immediately close the relevant account, delete all associated personal data to the extent permitted by AML obligations, and refund any remaining balance to the payment method used for deposit, where the payment method holder is identified as an adult.
9.3 we111 cooperates with national and international child protection initiatives and takes reports of underage gambling extremely seriously. Account holders are reminded that knowingly allowing a person under 21 to use their account is a material breach of we111's Terms & Conditions.
10.1 we111 operates infrastructure and engages service providers across multiple jurisdictions. As a result, your personal data may be transferred to and processed in countries outside Pakistan. Such transfers may include the jurisdiction in which we111 is incorporated, as well as countries where our game software suppliers, payment processors, and cloud infrastructure providers are based.
10.2 Wherever personal data is transferred internationally, we111 ensures that appropriate safeguards are in place. These safeguards include contractual data processing agreements that bind all recipients to data protection standards equivalent to or exceeding those described in this Privacy Policy.
10.3 we111 does not transfer personal data to jurisdictions that we111 reasonably considers to have inadequate data protection frameworks without first putting in place appropriate contractual protections or obtaining your explicit consent for the transfer.
11.1 The we111 platform may contain links to third-party websites or services — for example, responsible gaming support organisations or game provider information pages. This Privacy Policy applies exclusively to the we111 platform. we111 has no control over, and accepts no responsibility for, the privacy practices of third-party websites.
11.2 We encourage you to review the privacy policy of any third-party website you visit via a link from the we111 platform before providing any personal information to that site.
12.1 we111 reserves the right to update this Privacy Policy at any time. Material changes — those that significantly affect how we collect or use your personal data, or that reduce your rights — will be communicated to you via the email address registered on your account at least 14 days before the change takes effect.
12.2 The updated Privacy Policy will always be accessible at we111.net/privacy-policy. The effective date at the top of this document will be updated to reflect the date on which the most recent version came into force.
12.3 Your continued use of the we111 platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not accept the changes, you may request account closure before the effective date and all data subject to deletion will be processed in accordance with Section 6 of this policy.
13.1 For any questions, concerns, or requests relating to your personal data and this Privacy Policy, please contact the we111 Data Protection team. Our support team is available 24 hours a day, 7 days a week, including all public holidays observed in Pakistan.
we111 Data & Privacy Team:
Email: [email protected]
Subject line: Privacy Request — [Your Account Username]
Response time: Within 5 business days (Pakistan Standard Time)
13.2 If you are not satisfied with we111's handling of your data rights request or privacy complaint, you have the right to escalate the matter to the relevant data protection authority or regulatory body in your jurisdiction. we111 will cooperate fully with any such investigation.
13.3 we111 takes every privacy complaint seriously. All complaints received are logged, investigated by a senior member of the team, and responded to with a full written explanation of our findings and any remedial action taken.
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